Returns & Exchanges

At Luna Lullaby, we want you to feel confident in every piece you wear, which is why we offer a hassle-free 30-day return policy for all unworn fashion items. If your purchase isn't a perfect fit, we are here to help you find the style that truly sings.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all tags attached, ensuring the garments are in their original, unworn condition.

• 3.
  Print and Ship

  Download your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.